Out of Stock
Needs immediate restocking.
Critical
Below 25% of the reorder point.
Low Stock
At or near the reorder point.
Turn alerts on for a product
Alerts come from two fields on the product itself, so they are set per product and apply at every store:1
Open the product
Catalog → Products → the product.
2
Set the Reorder Point Threshold
The quantity at which you want to be warned. No reorder point means no
alert — this is the single most common reason a product never appears here.
3
Set the Reorder Quantity
How much to buy when you do reorder. It is what Suggest Order proposes.
Acting on an alert
From the Dashboard, the Low Stock Alerts card gives each row a Reorder button that starts a new purchase invoice with that product and the suggested quantity already filled in.How you are told
Low stock raises an in-app notification — the bell in the top bar — for members of the business. It is checked after every stock movement, and repeat alerts are suppressed for a while so one busy afternoon does not flood the bell.Low-stock alerts are in-app only today. They are not emailed, so the bell (and
this page) is where to look.