Lottery

Scratch-off inventory, shift audits, and the money the state actually owes you.

Lottery Management → Lottery Dashboard is headed Lottery Management & Auditing. Lottery is doing two jobs for you: catching ticket shrinkage, and checking the state’s settlement against what your store recorded.

Lottery is part of your plan’s lottery management feature. If these pages are not in your menu, see Billing and plan.

The one rule to understand

Ticket sales are not your revenue. The money a customer pays for a ticket belongs to the state; you are holding it. What you earn is commission — a percentage of sales, plus a bonus on tickets you cash.

PRODUCT_NAME books only the commission as revenue and shows the ticket sales separately. Any report that counted gross ticket sales as income would flatter your revenue enormously and tell you nothing true.

What the dashboard shows

Card	Meaning
Active Bins / Dispensers	Scratch tickets currently on display
Active Inventory Value	Face value of tickets in your bins
Est. Monthly Commission	What you have earned. Shows a dash until a terminal report is imported
Open Loss Alerts	Discrepancies needing owner review

Below that: your active dispenser bins and their ticket levels, and recent shift audits with Shift Date, Shift, Expected Physical Sales, POS Recorded Sales, Variance and status.

A red banner appears when there are unreconciled discrepancies — physical ticket counts that did not match POS sales.

How the pieces fit

1. Register the games you sell

   Game Catalog — game number, ticket price, pack size.

2. Receive and activate packs

   Pack Inventory — a pack moves from received, to active in a bin, to settled.

3. Audit each shift

   Shift Ticket Audits — count the ticket number showing in each bin and compare against POS.

4. Reconcile against the state

   Terminal Reconciliation and State Invoices.

5. Investigate what does not add up

   Loss Prevention.