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Stock & Inventory → Inventory Levels → Adjust Stock opens Manual Inventory Adjustment — for breakage, spoilage, a cycle count that did not match, or opening stock.
1

Select the product

2

Choose the adjustment type

ADJUSTMENT IN (+ Stock) or ADJUSTMENT OUT (- Stock).
3

Enter the quantity

Always a positive number — the type decides the direction.
4

Write the reason

Reason / Audit Note is required. For example “Broken packaging” or “Physical cycle count mismatch”. This is what makes the ledger worth having six months later.
5

Submit Adjustment

What it does to your costs

An adjustment in needs a unit cost, because it creates stock that has to be worth something. Get it right: costing it at zero drags your average cost down and inflates the margin on everything you sell afterwards. An adjustment out consumes cost the same way a sale does.
Adjustments cannot be edited or deleted — they are entries in a permanent ledger. A wrong adjustment is corrected by making an opposite one, so both remain visible. Take the extra second to check the direction.

When to use a count instead

If you are settling a difference between what the system says and what is on the shelf, use B2B Reconciliation rather than a bare adjustment. It records what you counted, why it differed and how you concluded it — an adjustment only records the correction.