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Lottery Management → Pack Inventory (headed Pack Inventory Lifecycle) tracks every scratch-off pack you hold. Columns: Pack Barcode / Serial #, Game Name, Price, Bin #, Current Ticket #, Status and actions.

The lifecycle

1

Received

Receive New Scratch-Off Pack — choose the game, scan or type the pack serial, confirm the ticket count. It sits in backstock.
2

Active in a bin

Activate to Bin puts it on display in a numbered bin. Only an active pack can be audited, because only an active pack has a ticket number showing.
3

Settled

Settle Pack closes it out and frees the bin.

Settling a pack

Choose the outcome — sold out and removed from the bin, returned to the state, or missing and cannot be accounted for — and enter the final ticket number showing at the front of the bin.
Settling a pack as missing is a real event, not a tidy-up. It feeds Loss Prevention and is what makes a pattern of disappearing packs visible.

Statuses

Received / Backstock · Active in Bin · Settled · Returned · Missing / Theft Alert.
Pack serials are unique per store. If a serial is refused as already on file, it has been received before — that is a data-entry catch, not a fault.