> ## Documentation Index
> Fetch the complete documentation index at: https://sims-bae272dd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Working without signal

> The back room is the worst place for a phone signal. Counting works anyway.

Stock-in keeps working when the connection drops. Counts are saved on the device
as you go and sync automatically once you are back in signal — losing signal
mid-delivery does not lose the count.

You will see a banner telling you that you are offline and that everything is
being kept locally.

## What to do

**1. Keep counting**

Nothing is lost. Finish the delivery as normal.

**2. Save the count**

Saving works offline; it stores the count on the phone.

**3. Walk back into signal**

The count syncs by itself. Watch the banner clear.

**4. Then confirm**

Confirming the delivery is what books the stock, and that needs a
connection.

> [!WARNING]
>
> Do not reinstall the app, clear its data, or sign out while a count is waiting
> to sync — the count lives on that device until it reaches the server.

> [!NOTE]
>
> The web version of the receiving screen behaves the same way, so a tablet on
> the loading bay works as well as a phone.


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