> ## Documentation Index
> Fetch the complete documentation index at: https://sims-bae272dd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and plan

> Your trial, your plan, what it costs and how much of it you are using.

**Administration → Billing & Plan** shows your plan, its status, your payment
method, and the usage that plan allows.

## Pricing is quoted, not self-serve

There is no pricing page and no checkout to click through. Pricing is set per
business — how many stores you run, and which modules you need — so you talk to
us and we prepare terms for your workspace.

**1. Get in touch**

**Contact us** from the billing page, or the contact form on the website.

**2. We prepare a quote**

It appears on this page under **Your quote**, either as a recurring
subscription or a one-off covering a fixed term.

**3. Pay the invoice**

**Pay invoice** on the quote card.

**4. The workspace activates**

As soon as the invoice is paid.

## The trial

New workspaces get a **30-day trial with no card required**. Nothing is shown
about it until the last week, when a banner tells you how many days remain and
offers **Talk to us**.

## Usage

The **Usage this period** meters show stores, team members, document scans this
period, and custom roles. Hitting one is what causes an action to be refused
with a message naming the limit.

## Read-only mode

If the trial ends, a payment fails, or a subscription is cancelled, the
workspace becomes **read-only**:

> Everything you've recorded is still here and still readable.

> [!WARNING]
>
> Read-only means read-only, not deleted. Reports, history and every record stay
> available. Only changes — receiving, adjustments, new invoices — are blocked
> until the plan is active again.

If the cause is a card that could not be charged, the banner offers
**Update payment**. Otherwise it offers **Talk to us**.

## Who can change billing

Only the workspace owner can open the payment and invoice portal. Everyone else
sees a note to contact the owner.

## Invoices

Past invoices are listed with date, amount and status, and each can be viewed.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.